Training Modules:
Tap Into the Power of Effective Communication
Communication Skills for the 21st Century
Learning objective
This program teaches you how to connect with others for personal and professional success. Participants will discover how to focus attention and enhance creativity through diplomatic dialogue. My intention is to remind you of the benefits of communicating tactfully, provide an open environment for practical skill building activities and stimulate your own thinking process.
Who should attend
- People giving presentations (sales, budget, status, training)
- Anyone who wants to build trust, rapport and move to the next level
Topics covered
- Reduce resistance to your ideas
- Develop awareness of group dynamics
- Be understandable by being organized
- Master focused attention for clarity of thought
- Make the most of your speaking opportunity rather than just "getting it over with"
- Build rapport for a greater connection
- Make your presentation interesting, entertaining and deliver a powerful message
"Your success will probably be in direct proportion to your ability to communicate your ideas, concerns and goals to other people"
—Wall Street Journal
"A good presentation can win people's trust and motivate them to act, thereby sparking organizational insight and change. On a personal level, the ability to move an audience can shape the trajectory of a manager's career."
—Nick Morgan, Harvard Business Review
Keynote
Half Day: 2–3 Modules
Full Day: Up to 6 Modules (Also available for a six week program)
Module 1: Elements of Communication
- Communicate in an analytical environment
- Get your intended results
- Be aware of pre-judgment
- Understand emotions and manage them
- Three common areas of fear and solutions to each
Module 2: How To Get Your Point Across Diplomatically
- Assertive vs. Aggressive
- Talking to the right person
- Determine other's perception of you
- Common barriers to assertiveness
- Phraseology makes all the difference
- Understanding non verbal messages
Module 3: Communicating Under Pressure
- What to do when you don't want to answer
- What to do when you want to answer
- Tips on remaining calm
- How to say what you want in the moment
- Get people to listen to what you have to say
Module 4: The Subtleties of Communication
- Read clusters of body language clues
- Listen between the lines to detect manipulation
- Be aware of what your body language
- How color has an impact on your message
- Gender differences in communication
Module 5: Communication and Presenting Ideas Within Teams
- Communicate effectively within teams
- The importance of alignment
- The power of attention grabbing lines
- Show the benefits to everyone
- Determine your call to action
Module 6: Presentation Skills
- How to develop and build credibility
- Work with nervousness in a positive way
- Use eye contact/connection for greater impact
- Dynamic introductions
- Keep your strong point strong
- Staying power – keep it in their minds longer
- Professionalism